WE HAVE ANSWERS

Terms and conditions

Welcome to Boutique 25! By accessing or using our website, products, and services, you agree to comply with the following terms and conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, you may not use our services.

General Information

 

Use of the Website

  • Eligibility: To use this website, you must be at least 18 years old or have parental/guardian permission.

  • Accuracy of Information: Boutique 25 strives to provide accurate product descriptions and availability. However, errors may occur, and we reserve the right to correct any inaccuracies without prior notice.

  • Prohibited Use: You agree not to:

    • Engage in unlawful or harmful activity on this website.

    • Attempt to hack, upload malicious code, or disrupt operations.

 

Products and Services

  • Product Availability: All products are subject to availability and may be discontinued or replaced at our discretion.

  • Product Descriptions: Boutique 25 endeavors to ensure product descriptions are accurate, but slight variations in color or design may occur.

  • Pricing: All prices are listed in USD. We reserve the right to change prices without notice. Sale prices are valid only during the specified time.

 

Orders and Payment

  • Order Acceptance: Placing an order does not guarantee acceptance. Boutique 25 reserves the right to cancel or refuse any order at its discretion.

  • Payment: All orders must be paid in full at checkout. We accept major credit cards, debit cards, and other secure payment methods displayed at checkout.

  • Sales Tax: Applicable taxes will be calculated at checkout based on your location.

  • Order Modifications: Once an order has been placed, changes or cancellations may not be possible. Please contact us immediately for assistance.

 

Shipping and Delivery

  • Shipping Policy: We ship domestically within the U.S. and internationally to select countries. Shipping costs will be calculated at checkout.

  • Delivery Time: Estimated delivery dates are provided during checkout. Boutique 25 is not responsible for delays caused by the carrier or customs.

  • Lost or Damaged Items: Boutique 25 is not liable for items lost or damaged in transit. Please contact the shipping carrier for assistance.

  • Gift Wrapping: For items purchased with gift wrapping, Boutique 25 ensures high-quality packaging. Gift wrapping fees are non-refundable.

 

Returns and Refunds

  • Eligibility: Returns are accepted within 14 days of receipt for unused items in original packaging.

  • Non-Returnable Items: Custom products, gift cards, and items marked as "final sale" are not eligible for return.

  • Process:

    • Submit a return request via email to hello@boutique25.com with your order number.

    • Approved returns must be shipped back at the customer’s expense.

  • Refunds: Refunds will be processed within 7-10 business days after receiving the returned item. Shipping costs are non-refundable.

 

Gift Cards

  • Usage: Boutique 25 gift cards can be redeemed online or in-store. They cannot be exchanged for cash.

  • Expiration: Gift cards do not expire.

  • Non-Refundable: All gift card purchases are final.

 

Consignment Terms

  • Eligibility: Boutique 25 accepts consigned gowns that meet our quality and modesty standards.

  • Agreement: Consignment agreements are provided for review and signature. Payment terms and commission structures will be outlined in the agreement.

  • Storage Fees: Annual storage fees apply for consigned gowns. Non-payment of fees may result in removal of the item from our inventory.

 

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how your information is collected, used, and protected.

 

Intellectual Property

  • Ownership: All content on this website, including text, images, and graphics, is the property of Boutique 25 or its content suppliers and protected by copyright law.

  • Restrictions: You may not reproduce, distribute, or use any content without prior written consent.

 

Dispute Resolution

  • Governing Law: These terms and conditions are governed by the laws of the State of New York.

  • Dispute Process: In the event of a dispute, you agree to attempt resolution through informal negotiation first. If unresolved, disputes will be subject to arbitration in New York.

 

Limitation of Liability

Boutique 25 is not liable for any indirect, incidental, or consequential damages arising from the use of this website or its products.

Changes to Terms

Boutique 25 reserves the right to modify these terms at any time. Changes will be effective upon posting on this page.

Contact Us

For questions or concerns, please contact us at: 

 

Effective Date: February 1st 2025

Thank you for shopping with Boutique 25!

COMPANY

COLLECTIONS

INFO

BOUTIQUE 25 IS LOCATED AT 256 KINGSTON AVENUE, CROWN HEIGHTS, BROOKLYN, NY 11213

COPYRIGHT ©2025 | BOUTIQUE 25 | ALL RIGHTS RESERVED