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Delivery and payment

Boutique 25: Delivery & Payment Policy

1. Order Processing

Once you place an order on the Boutique 25 website, our team begins processing it promptly. Orders are typically processed within 1-2 business days, excluding weekends and holidays.

2. Shipping Methods

We offer various shipping options to suit your needs. These may include standard shipping, expedited shipping, and international shipping, depending on your location and preferences.

3. Shipping Rates

Shipping rates are calculated based on your shipping address, selected shipping method, and the weight/size of the package. The shipping cost will be displayed at checkout before you finalize your order.

4. Delivery Timeframes

Delivery times vary depending on the shipping method chosen and your location. Standard shipping within the continental United States typically takes 3-5 business days, while international shipping may take longer.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. Use this tracking number to monitor the status and progress of your delivery.

6. Delivery Issues

In the rare case that your order is delayed or encounters any issues during transit, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your order reaches you as quickly as possible.

7. Payment Methods

We accept a variety of payment methods for your convenience. These include credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure payment gateways.

8. Payment Security

Boutique 25 prioritizes the security of your payment information. We use industry-standard encryption technologies and secure payment gateways to protect your financial data during transactions.

9. Order Confirmation

After successfully completing your order and payment, you will receive an order confirmation email summarizing the details of your purchase. Please review this confirmation carefully and contact us if you notice any discrepancies.

10. Customer Satisfaction

Your satisfaction is our top priority. If you have any questions, concerns, or feedback regarding the delivery or payment process, don’t hesitate to reach out to our customer support team. We’re here to assist you every step of the way.

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BOUTIQUE 25 IS LOCATED AT 256 KINGSTON AVENUE, CROWN HEIGHTS, BROOKLYN, NY 11213