Refund Policy

All accessories sales are final.

Gown Rental Terms:

In order to reserve a gown, half of the rental fee has to be paid. The payment is non-transferable and non-refundable in the event of a cancellation. When picking up the dress, the remainder of the rental fee, in addition to a security deposit is owed. Sales tax {8.875%} will be added at the time of pickup to the total price of the dress {excluding the security deposit}. The day after the gown is worn, {considering travel} the gown must be dropped off to the cleaners. For each day the gown is not dropped off, there will be a $25 charge, taken from the security deposit. The rental price is priced per wear. If you would like to wear it a second time, full payment must be made in advance.

Please inspect your dress before reserving. We will do our best to repair any damage or clean any stains. When picking up your dress, we ask you to please look it over. Although we inspect your dress fully when we prepare them for pickup, sometimes a damage may be overlooked. If you notice a damage and we're informed at pickup, we will do our best to repair. Any damages seen or notified after pickup, will be presumed renters' fault.

The deposit will be returned *after* Boutique 25 receives the gown from the cleaners: undamaged and unstained. Payment for any damages or repairs will be taken from the deposit. Please note we do not have control over how long cleaning can take; some gowns require more time based on fabric and delicacy. Deposits can take up to one month from drop off date.

The cleaners we use is Clean Spot 431 Kingston Ave {corner Empire Blvd} 718-467-4485. Put it under Boutique 25. Once dropped off, please send us a picture of the receipt. We will handle pickup and payment for the cleaning. Please note we do not have control over how long cleaning can take; some gowns require more time based on fabric and delicacy. Deposits can take up to one month from drop off date.
Thank you! Mazal tov!

Send us pictures of your full look! We love to see the results ❤